Every service, in full.
Everything is priced by the hour, with a two-hour minimum. The deposit is always the first two hours, paid at booking — the rest is settled after the clean, based on how long it actually took.
Essential Clean
For the home that is already loved and lived in. A calm, thorough pass through every room on a rhythm that suits you — weekly or fortnightly — so the house always feels just cleaned.
- Dusting all surfaces including shelves, baseboards and light fixtures
- Full vacuum of all flooring, rugs, hardwood and tile
- Damp mop of hard floors with the signature fragrance floor polish
- Kitchen counters, sink and stovetop
- Bathroom surfaces, toilet, sink, mirror and interior glass
- Bed linen straightening and pillow arrangement
Signature Deep Clean
For the home that needs more than upkeep — before guests arrive, after a season has passed, or simply because it's time. Every surface, seam and appliance, attended to properly.
- Everything in the Essential Clean
- Inside the oven, refrigerator and dishwasher
- Baseboard and door frame detailing
- Full bathroom deep scrub including grout and drains
- Interior windows — glass, sills and tracks
- Light fixtures and ceiling fans
- Cabinet doors and handles throughout
Move-In / Move-Out
For the property in transition. A complete reset from empty cabinet to empty cabinet, finished with a written condition report and our signature fragrance throughout.
- Everything in the Signature Deep Clean
- Inside all cabinets and closets
- Wall spot-cleaning and light switch plates
- Full appliance cleaning, inside and out
- Garage or storage area sweep
- A written room-by-room condition report
- Signature fragrance sprayed throughout on completion
Office & Commercial
For workspaces and commercial properties that need to feel composed from the moment the door opens. A quiet, thorough clean built around your operating hours, from a single office to a multi-unit property.
- Full vacuum and mop of all flooring
- Desks, keyboards and monitors wiped down
- Reception, common areas and meeting rooms
- Kitchen and breakroom — counters, sink, appliance exteriors
- Thorough restroom sanitisation
- Glass partitions and windows
- Bins emptied and recycling sorted
Construction Clean
For the home that has just come through building or renovation work. Specialist equipment and a careful hand remove dust and residue without marking new surfaces.
- Specialist dust removal from every surface using filtered equipment
- Paint overspray removed from windows, floors and fixtures
- Adhesive and label residue removed from glass and hardware
- Protective film removed from appliances and fixtures
- Deep clean of all newly installed surfaces, including marble and stone
- Grout lines cleaned on all new tiling
- Final fragrance misting on completion
Special Requests
For everything that doesn't fit a standard checklist — post-event cleanup, a seasonal favour, or a single room that needs particular attention. Tell us what you need and we'll build a plan around it.
- A custom scope built around your specific request
- Post-event and party cleanup
- Upholstery and carpet spot treatment
- Exterior window washing
- Seasonal jobs — spring cleaning, holiday prep and more
- One-off deep cleans for a single room or area
- A written quote before any work begins
Maison Concierge
Our most attentive service. A dedicated team learns your home and your preferences, and returns to it every time — the same faces, the same standard, quietly maintained.
- A dedicated team assigned to the property — the same faces every time
- Priority scheduling; their preferred time is always held
- Everything in the Signature Deep Clean, on every visit
- A personal file recording their preferences, products and instructions
- Signature room scenting after every clean
- Seasonal linen pressing, included quarterly
- A written report with photographs after every visit
What people ask before booking.
The deposit is always the first two hours of your chosen service, charged at booking to secure your slot. The remainder is billed after the clean, based on the actual time taken.
Your team will let you know before continuing past the estimated time. You're only ever charged for hours actually worked, billed after the clean is complete.
Yes. Every team member is fully insured, background-checked, and locally employed — never subcontracted.
For Essential and Signature bookings we do our best to return the same team. Maison Concierge guarantees a dedicated team assigned permanently to your home.
We come back within 24 hours and put it right at no charge. See our guarantee below.
Not at all. Many of our clients are out during their scheduled visit. You can leave entry instructions, alarm codes and any notes in step three of booking.
The Lusail Guarantee
If you’re not happy with any part of your clean, tell us within 24 hours and we’ll return to put it right — at no charge.